Reference

Our Legal Terms at oldmainmumbai

oldmainmumbai operates under a clear legal framework designed to protect your account, your data, and your rights as outlined here.

Jurisdiction-Aware TermsAccount Data ProtectionUPI & Paytm Policy ContextUser Rights ExplainedIndia-Applicable Clauses

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How Our Legal Terms Apply in India

oldmainmumbai Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms govern every interaction you have with oldmainmumbai, from account creation through to fund withdrawals via UPI, Paytm or PhonePe. We apply jurisdiction-specific clauses wherever Indian statutory requirements differ from our general policy baseline, ensuring the terms you read are the terms that apply to

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your region. Any service, feature or payment method listed on this platform is available only where local law permits its use. We periodically update these terms to stay current with regulatory changes; the version shown carries the date of its most recent revision. When a conflict
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arises between a localised clause and a general clause, the localised clause prevails for Indian accounts. Your continued use of the platform after a revision constitutes your acceptance of the updated terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us on Legal Matters

If you have a question about these terms, a request related to your account data, or a dispute you need to escalate, our support team handles legal enquiries through the following channels. Responses to formal legal requests are typically issued within five business days of receipt.

Team online

Email — Legal Desk

Send formal legal requests, data-access enquiries or account-closure notices to our dedicated legal email. We acknowledge every submission within 24 hours and resolve within five business days.

Live Chat — Policy Queries

For quick questions about how a specific clause applies to your account, our live-chat agents are available around the clock. They escalate to the legal desk automatically when the matter requires written confirmation.

Postal — Registered Notice

Statutory notices, court-related correspondence and formal objections must be sent by registered post to our registered address. Include your account reference number so the matter is correctly logged on receipt.

POLICY HANDLING PRACTICES

How We Manage Data, Cookies and Account Security

Every policy area — from data handling to cookie use — is maintained by a dedicated compliance team. Here is what that means for your account and your information at oldmainmumbai.

Data Handling

Your personal data is processed only for the purposes stated at collection — account verification, transaction processing via UPI or Paytm, and fraud prevention. We do not sell your data to third parties under any circumstance.

Cookie Policy

We use strictly necessary cookies to keep your session active and analytical cookies to improve page performance. You can manage cookie preferences from the settings panel; declining analytics cookies does not affect account functionality.

Account Security

Accounts are protected by two-factor authentication and session-timeout controls. Any login from an unrecognised device triggers an email alert so you are informed immediately and can act if the access was not yours.

Data Retention

We retain your account data for as long as legally required under Indian financial-records rules, typically seven years from account closure. After the retention period, data is securely deleted from all active and backup systems.

Who to Contact for Changes

To request a correction, export or deletion of your personal data, email our legal desk with your account ID and the specific action you need. We process data-subject requests within the statutory window applicable in your jurisdiction.

Requesting Account Changes

Name corrections, linked-payment updates (such as changing your registered PhonePe number) and account-closure requests must be submitted in writing via email or live chat so a verifiable record is maintained for both parties.

Common Legal Questions from Our Accounts

Below are the questions we receive most often about terms, data rights, account access and how our policies apply to Indian accounts. If your question is not answered here, reach us through the contact paths listed above.

Yes. We apply India-specific clauses wherever local law requires a departure from our general terms. Those localised clauses govern your account, and where a conflict exists, the India clause takes precedence over the general policy text.

Email our legal desk with your account reference number and state clearly that you are making a data-access request. We will compile and send your data within the timeframe required by the applicable law in your jurisdiction.

You can request deletion of data that is not subject to a statutory retention obligation. Financial transaction records tied to UPI, Paytm or PhonePe payments must be retained for the period mandated by Indian financial regulations before deletion.

If a regulatory change affects your ability to access the platform where you are located, we will notify you by email and outline the options available to you, including any fund-withdrawal process that applies during the transition period.

We first attempt resolution through direct negotiation via our legal desk. If that does not produce a satisfactory outcome, disputes are referred to arbitration under the rules applicable in the jurisdiction specified in the governing-law clause of these terms.

The revision date appears at the top of the full terms document, which is accessible from the footer of every page. We recommend checking back after any material change notification email you receive from us.

Nothing in these terms is intended to limit rights you hold under applicable Indian consumer-protection legislation. Where our terms offer fewer protections than the statutory minimum, the statutory minimum applies to your account automatically.

Our Legal Terms at oldmainmumbai

Reach Us on Legal Matters

Email — Legal Desk

Live Chat — Policy Queries

Postal — Registered Notice

How We Manage Data, Cookies and Account Security

Data Handling

Cookie Policy

Account Security

Data Retention

Who to Contact for Changes

Requesting Account Changes

Common Legal Questions from Our Accounts

01 Do these legal terms apply differently for accounts based in India?

02 How do I request a copy of the personal data you hold about me?

03 Can I ask for my data to be deleted when I close my account?

04 What happens to my account if local law changes in my region?

05 How are disputes about these terms resolved?

06 Where can I find the date of the most recent update to these terms?

07 Does accepting these terms affect my rights under Indian consumer law?

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