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How oldmainmumbai Handles Your Personal Data

At oldmainmumbai, your personal data is collected only for the purposes of operating your account, processing transactions via UPI, Paytm or PhonePe, and keeping your session secure.

Data collected for account use onlyUPI, Paytm & PhonePe transaction privacyIndia region data handlingRight to request deletionEncrypted data storage
oldmainmumbai How oldmainmumbai Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Team With Your Privacy Requests

If you need to access, correct, or request deletion of your personal data held by oldmainmumbai, our dedicated privacy support team is ready to help. You can reach us through live chat on the site, by email, or through our help centre — whichever suits you. We aim to respond to all data-related requests within 72 hours of receipt.

Team online

Live Chat

Start a chat session directly on oldmainmumbai.vip to raise a privacy request. Our team handles data queries during support hours and will log your request with a reference number.

Email Support

Send your data access or deletion request to our privacy email address. Include your registered mobile number or UPI handle so we can locate your account records quickly and accurately.

Help Centre

Browse the privacy section of our help centre at oldmainmumbai.vip for step-by-step details on submitting a data request, checking its status, and understanding timelines for resolution.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security Practices

We keep your personal data secure using industry-standard encryption at rest and in transit. Below are the specific practices we follow to protect your account, your payment data, and your privacy rights…

Encrypted Data Storage

All personal data — including your UPI handle and Paytm-linked details — is stored with AES-256 encryption. Only authorised personnel with a verified business need can access your account records.

Cookie Management

We use session cookies to keep your login active and preference cookies to remember your lobby layout. You can clear or block cookies at any time through your browser or device settings without losing your account.

Account Security Layer

Each login on oldmainmumbai.vip is checked against your registered device fingerprint and IP region. Unusual access attempts trigger an automatic hold and an alert to your registered email address.

Data Retention Policy

We retain your account data for as long as your account remains active and for the period required by applicable law after closure. After that period, personal identifiers are deleted from our systems.

Third-Party Sharing

Your data is shared only with payment processors — such as the UPI network, Paytm and PhonePe gateways — strictly to complete your transactions. We do not share data with advertisers or data brokers.

Your Right to Request Changes

You may request a copy of your data, ask us to correct inaccurate details, or request full deletion by contacting our privacy team via live chat or email. We will confirm receipt within 24 hours.

Your Questions About Our Privacy Policy Answered

Below are the questions we receive most often about how oldmainmumbai collects, uses and protects your personal data. If your question is not covered here, please reach out to our privacy support team through live chat or email.

We collect your name, email, phone number, and the payment identifiers you use — such as your UPI handle or Paytm-linked mobile — along with device and session data needed to secure your account and process transactions.

We share data only with payment processors — UPI, Paytm, PhonePe — to complete your transactions. We do not sell your personal information to advertisers, data brokers or any unrelated third parties under any circumstances.

Your data is kept for the period required by applicable law after account closure, then personal identifiers are deleted. The exact retention period depends on the legal obligations in the jurisdiction where local law permits your access.

Yes. Contact our privacy support team via live chat or email with your registered mobile number or UPI handle. We will compile and send you a copy of your stored data within the timeframe set by applicable local law.

Submit a deletion request through live chat or our support email. Include your account details for quick verification. We aim to complete deletion requests within 30 days, subject to any legal retention obligations that may apply.

We use session cookies to maintain your login and preference cookies to save your lobby layout. You can block or clear cookies through your browser settings at any time. Disabling cookies may affect certain account functions but will not delete your data.

Contact our team immediately via live chat on oldmainmumbai.vip. We will place a temporary hold on your account, investigate the access logs, and send a full report to your registered email address within 48 hours.